Cancellation Policy

 

I am a small home-based salon and during busy times my appointment diary can be limited. In order to provide you and other clients with excellent customer service and access during peak times I have a firm 24 hours cancellation policy.

Please take time to review the booking and cancellation information below and note that by booking an appointment you are accepting the conditions of my cancellation policy.

For any changes or cancellations please call Jenny on 07990878714 or 01933 809106.

BOOKING and CANCELLATIONS - Conditions

If you are unable to attend your appointment please contact me as soon as possible so I can offer the appointment to someone else to avoid charges to you. If less than 24 hours notice is given, a charge of 50% of the treatment booked will be added to your next appointment. A no-show will be charged in full.

PAYMENTS

Please note: I only accept cash or bank transfer. Cheques, debit/credit cards are not accepted.

An appointment reminder service is available on request.

Thank you for your understanding.

 

Salon Opening Hours

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